Last Updated: March 2025
Welcome to Uptown Haven Wellness Professionals (“we,” “us,” or “our”), operating the website uptownhavenwellness.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us, sign up for our newsletter, make a purchase, or use our services, we may collect your name, email address, phone number, mailing address, payment information, and any other details you provide.
- Non-Personal Information: We automatically collect data such as your IP address, browser type, operating system, pages visited, and time spent on the Site through cookies and similar technologies.
- Health-Related Information (if applicable): If you provide details about your wellness goals or health conditions (e.g., through forms or consultations), this sensitive data will be collected and treated with extra care under applicable laws.
- Third-Party Data: Information from social media interactions, analytics providers, or third-party services (e.g., Google Analytics) may be collected to enhance your experience.
2. How We Collect Information
- Directly from You: When you fill out forms, contact us, or make a purchase.
- Automatically: Via cookies, web beacons, and tracking technologies as you navigate the Site.
- From Third Parties: Through integrated services (e.g., payment processors, marketing platforms) or public sources, if applicable.
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services and the Site.
- Process transactions and send order confirmations or updates.
- Communicate with you about your inquiries, services, or marketing offers (with your consent where required).
- Analyze usage patterns to enhance user experience and tailor content.
- Comply with legal obligations or protect our rights and safety.
4. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third parties who assist with payment processing (e.g., Stripe, PayPal, Vagaro), hosting (e.g., Kinsta), or analytics (e.g., Google Analytics), bound by confidentiality agreements.
- Legal Requirements: Authorities if required by law, subpoena, or to protect against fraud or security threats.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling them may affect Site functionality.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Correction: Request access to or correction of your personal data.
- Deletion: Request deletion of your data, subject to legal exceptions.
- Opt-Out: Unsubscribe from marketing emails via the unsubscribe link or contact us at uptownhavenwellness@gmail.com
- Do Not Sell: Under CCPA, California residents can opt out of data sales (we do not sell data, but this is included for transparency).
To exercise these rights, email us at uptownhavenwellness@gmail.com or use the contact form on the Site. We will respond within 30 days as required by law.
7. Data Security
We implement reasonable security measures (e.g., encryption, secure servers) to protect your information. However, no online transmission is fully secure, and we cannot guarantee absolute security. You play a role by keeping your account credentials confidential.
8. Data Retention
We retain your information only as long as necessary for the purposes outlined, or as required by law (e.g., tax records for 7 years). Personal data will be deleted or anonymized when no longer needed.
9. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the U.S. We ensure compliance with applicable data protection laws (e.g., GDPR, Privacy Shield if applicable) through contractual clauses with third-party providers.
10. Children’s Privacy
The Site is not intended for children under 13. We do not knowingly collect data from minors. If we discover such collection, we will delete it promptly and notify parents if required.
11. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date will indicate revisions. Continued use of the Site after changes constitutes acceptance.
12. Contact Us
For questions or concerns, contact us at:
- Email: uptownhavenwellness@gmail.com
- Phone: (701) 532-2323
- Address: 1313 NP Ave, Fargo, ND 58102
You may also file a complaint with a data protection authority if you believe your rights have been violated.
